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Kipp Hotel Syonan Fujisawa
0466-99-0301
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  2. Frequently Asked Questions

Frequently Asked Questions

Inquiry list

This page is for inquiries from customers.

Frequently Asked Questions

  • 【Hotel / Guest rooms】

    Can minors stay alone?

    Minors (under 18 years old) staying alone require parental consent.
    Please submit a consent form when you check in.If you do not submit the …Continue reading
  • 【Hotel / Guest rooms】

    Do you have indoor wear?

    Yes, we do provide.
    Original hotel pajamas (one-piece type) are available.
  • 【Hotel / Guest rooms】

    Are there any mobile phone chargers?

    Yes, we do provide.
    Mobile phone chargers are available for loan at the front desk.
    Please do not hesitate to contact us.
  • 【Hotel / Guest rooms】

    Can I access the Internet in the rooms?

    Free Wi-Fi is available in each room.
    Wired LAN is also available, and LAN cables can be rented at the front desk.
  • 【Hotel / Guest rooms】

    Could you please tell me about the fixtures and amenities in the guest rooms?

    【Free amenities】
    Toothbrush,Hair brush,Razor,Cotton swabs,Cotton,Body towel,Skin Care Products

    【Room amenities】
    One piece pajamas,Disposabl…Continue reading
  • 【Hotel / Guest rooms】

    Can I extend my check-in/check-out time?

    Regarding check-in before the designated time (early check-in), from 12:00 on the day, one hour per room is allowed.●●This is available for …Continue reading
  • 【Hotel / Guest rooms】

    I have a visitor. Can I let him/her into my guest room?

    Entry into guest rooms and guest room floors is prohibited to anyone other than staying guests.
    If you need to meet with us, please do so in…Continue reading
  • 【Hotel / Guest rooms】

    Are there internal and external telephones in the rooms?

    There are no telephones in the rooms, so you cannot make internal or external calls.
    There are internal telephones in the common corridors o…Continue reading
  • 【Hotel / Guest rooms】

    Is there a curfew?

    There is no curfew, but the automatic front door is locked between 1:00 and 5:00 am.
    Guests staying at the hotel can unlock the door with th…Continue reading
  • 【Hotel / Guest rooms】

    Are there any smoking areas in the hotel?

    There are no smoking areas available.
    There are "smoking" and "non-smoking" rooms available.
    If you are a smoker, please reserve a room that…Continue reading
  • 【Hotel / Guest rooms】

    If I stay consecutively, will the room be cleaned every time?

    On the second and third nights, we will generally provide simple cleaning (towel replacement and trash collection).

    *For hygiene reasons, w…Continue reading
  • 【Hotel / Guest rooms】

    Is there a cancellation fee?

    Yes.The cancellation fee is as follows:

    ・Cancellation the day before:20% of room rate
    ・Cancellation on the check-in date:100% of room rate
    …Continue reading
  • 【Hotel / Guest rooms】

    What payment methods can I use?

    Payment can be made by various credit cards, IC cards, and QR code payments.We do not accept cash payments.Please understand.
    *Credit is a o…Continue reading
  • 【Hotel / Guest rooms】

    When should I pay for my stay?

    Reservations made through each reservation site must be paid in advance.

    If you wish to pay on site, please contact the hotel directly to m…Continue reading

Reservations and Inquiries

Please contact us if you have any questions.

0466-99-0301

info@kipphotel.com